This Privacy Notice informs you about how we process your personal data and tells you about your rights under data protection law. We process your personal data in accordance with the EU's General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and all other applicable laws. We understand how important it is to you that your privacy is protected when you use our websites and our apps. We take our duty very seriously to ensure that your data remains confidential in accordance with the applicable provisions of data protection law, as this is in our mutual interest. We use up-to-date technology to communicate with you and to protect your data.
This Privacy Notice applies to ANOVA GmbH's websites and to its apps for mobile devices. This website provides links to third-party websites (external links). These websites are the responsibility of their respective operators. If you notice that links on our website lead to websites with content that breaks the law, please inform us of this by emailing firstname.lastname@example.org. We will then remove these links from our website immediately. We cannot accept any responsibility for the accuracy, completeness or quality of the information provided or for it being up-to-date.
We would like to point out that transferring data over the Internet is not always secure. It is therefore not possible to ensure that data is fully protected from access by third parties.
ANOVA GmbH, Joachim-Jungius-Straße 10, 18059 Rostock, Germany
Data protection officer
Tel: +49 381 2026 02 20
Fax: +49 381 2026 02 21
Email address email@example.com
Our data protection officer can be contacted at the above address or as follows:
Email address firstname.lastname@example.org
a) When you visit our website:
When you visit our websites www.anova.de and www.deco21.de, your device's browser automatically sends information to our web server. This information is temporarily stored in a log file. During this process, the following information is collected without any action on your part until it is automatically deleted:
We process this data for the following purposes:
b) When you contact us, e. g. by email:
We collect personal data when you contact our company. If you choose to contact us using the contact form provided on our website, the type and extent of the data collected is clear from the form itself; if you decide to contact us in another way (e. g. by email), you decide by means of the content of the message you send to us the type and extent of the data you transfer to us. The data will be used exclusively for the purpose of processing your request and the necessary associated technical administration. The processing of data after you have contacted us takes places in accordance with Article 6 Paragraph 1 Sentence 1(a) GDPR on the basis of your freely given consent. The personal data we collect will be deleted automatically as soon as we have finished handling your request, provided that the matter is fully resolved and there are no statutory retention requirements. Your email address will be stored solely for the purpose of corresponding with you and will not be disclosed to third parties.
We also process your personal data for the purpose of complying with legal obligations, such as retention requirements under commercial and tax law. In such cases, the legal basis for processing is the applicable legislation in conjunction with Article 6 Paragraph 1 Sentence 1(c) GDPR.
Your personal data will only be transferred to third parties for the purposes listed below.
We only transfer your personal data to third parties if:
We only transfer personal data to service providers or group companies located outside the European Economic Area (EEA) if the European Commission has confirmed that the third country has an adequate level of data protection or other adequate data protection guarantees (e. g. the agreement of standard contractual clauses in accordance with EU law, Privacy Shield) are in place. You can also request information by contacting us using the details provided above.
In order to make your visit to the websites or apps even more user friendly, we may use Adobe Analytics software from Adobe Systems for marketing and optimisation purposes. Data on user behaviour, including origin and page impressions, is stored online and offline. Further data such as sex, year of birth or postcode are also collected anonymously, but cannot be traced to you as a person. It is not possible to collate the data with your personal data (i. e. name, address or insurance policy number). Furthermore, your IP address is not processed by Adobe Systems but is merely stored in an abbreviated form. Information collected is stored by Adobe Systems within the European Union. By using this website, you consent to the collection and storage of data concerning your person by Adobe Systems as mentioned above and for the reasons already cited. If you do not wish to consent to the collection and storage of this data by Adobe Systems, please object using the following link: https://ergoag.d3.sc.omtrdc.net/optout.html?locale=en_US&popup=true.
For further details on data privacy at Adobe Systems as well as its data privacy statement, please visit the Adobe website: http://www.adobe.com/de/privacy.html
As a Google AdWords customer, we use Google conversion tracking, an analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you accessed our website by clicking on a Google ad, Google AdWords will place a cookie on your computer known as a conversion cookie. These cookies expire after 30 days and cannot be used to identify you. If you visit certain pages on our website before the cookie has expired, Google and we can detect that someone clicked on the ad and was forwarded to our web page. A different cookie is allocated to each AdWords customer. This means that cookies cannot be tracked across the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have chosen to make use of conversion tracking. This enables AdWords customers to find out the total number of users who have clicked on their ad and were forwarded to a page to which a conversion tracking tag has been added. AdWords customers do not, however, obtain any information that can be used to personally identify users.
If you do not wish to be included in the tracking, you can opt out by changing your browser settings so that cookies are not installed (deactivation). This means that you will not be included in the conversion tracking statistics.
We may use the remarketing technology provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This technology is used to display targeted ads on websites within the Google partner network to users who have already accessed our web pages and online services and who have already shown an interest in our company. The ads are displayed by means of cookies, which are small text files that are stored on the user's computer. These text files analyze how users behave when they visit our website so that these findings can subsequently be used for the purpose of targeted product recommendations and interest-based advertising.
If you do not wish to receive any interest-based advertising, you can stop Google from using cookies for these purposes by visiting https://support.google.com/ads/answer/7395996.
Alternatively, you can stop third-party providers from using cookies by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options and following the opt-out instructions provided.
Our website may also use the visitor actions pixel provided by Facebook, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") to evaluate and support our online marketing campaigns. This pixel allows us to track users’ behavior after they have viewed or clicked on a Facebook ad. This enables us to collect information about the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous, meaning that we do not receive the personal data of individual users. However, this data is stored and processed by Facebook and we can only inform you about this to the best of our knowledge. Facebook can link this data with your Facebook account and use it for its own advertising purposes in accordance with its Data Policy (http://www.facebook.com/about/privacy). You can allow Facebook and its partners to display adverts on and outside of Facebook. A cookie may also be stored on your computer for these purposes.
We may use retargeting. In the field of online marketing, retargeting refers to a process by which visitors to a website are identified using cookies and are reached again by being shown targeted ads when they visit other websites. No personal data is collected about the visitors to our website. We use temporary cookies with a validity period of 90 days for the purpose of retargeting. Like with web tracking, the data we collect for retargeting is in an anonymous form.
Our company applies the principles of data avoidance and data minimization. We therefore only store your personal data for as long as we need it to fulfill the purposes described in this Privacy Notice, in particular for the term of your contract with us or for the storage and retention periods required by law. These are stipulated in legislation such as the German Commercial Code (Handelsgesetzbuch), the German Fiscal Code (Abgabenordnung) and the German Money Laundering Act (Geldwäschegesetz). The retention periods are up to ten years. Once the specific purpose for which the data is being stored has been met or, as the case may be, these statutory periods have expired, the data in question will be routinely deleted in accordance with legal requirements.
You have the following rights:
If your personal data is being processed on the basis of legitimate interests in accordance with Article 6 Paragraph 1 Sentence 1(f) GDPR, you have the right pursuant to Article 21 GDPR to object to the processing of your personal data, provided that there are grounds for doing so that relate to your particular situation or you are objecting to processing for direct marketing purposes. In the latter case, you have a general right to object and we will implement your wishes without the need for you to state grounds relating to your particular situation. If you would like to make use of your right to withdraw consent or your right to object, please email us at email@example.com.
We have implemented appropriate and up-to-date technical and organizational security measures to protect data from accidental or deliberate manipulation, loss, destruction or access by unauthorized parties. Please note, however, that – as is always the case when transmitting data over the Internet – if you send us unencrypted data in a normal, unsecured email, there is the risk that this will be read or changed by unauthorized parties.
This Privacy Notice is current and valid and was last updated in May 2018. Changes to our website and the services we offer as well as changes to legal or official regulations may require us to amend this Privacy Notice. The latest, up-to-date version of our Privacy Notice can be viewed, saved and printed on our website at https://www.anova.de/en/legal/data-privacy.html at any time.
If you wish to make any complaints, you may contact the data protection officer named above or a data protection supervisory authority. Our competent data protection supervisory authority is:
The Schwerin data protection authority
Rostock, May 22nd, 2018